Case Manager – ACT and region

Due to significant growth we are looking for a Case Manager!  This is an exciting opportunity to work with an independent, not for profit organisation located in Mawson working with a small, friendly and client focused team.  As well as Case Management with our Home Care Package clients you will also be actively involved in service promotion, providing advice on access to community based aged care to community members and working closely with our team of wonderful direct Support team members.   As well as Home Care Packages, we also provide Short Term Restorative Care, CHSP Other Food Services, brokerage to other agencies and private fee for service.  Variety and huge job satisfaction assured!

What is important to you?

• Permanent full-time position (38 hours a week).
• Meaningful work that makes a positive and tangible difference to the lives of our senior Australians living in the Capital Region.
• Working with an organisation that truly values its staff and the contribution they make.
• Working within a small office based team of and Support team.
• Great opportunity to use your highly developed interpersonal and communications skills.
• Opportunity to play an active role in building our client numbers.
• Mawson location (our office is located at Southlands Shopping Centre) with free all-day parking.
• Generous salary packaging options.

About Annecto
Annecto is an independent, not for profit organisation committed to increasing opportunities and choices for people with a disability, older persons and their carers.  Annecto has been around for over 60 years however we have only been in Canberra for 8 years.  During this time we have established a solid reputation for our high quality, personal and flexible services.  All of our Support team members are directly employed by Annecto and are truly our most valuable resource.

About you:

• Demonstrated previous experience in client assessment and Case Management in a community setting, preferably in aged care;
• Sound understanding of all relevant legislation as well as the Single Funder Model being introduced in mid 2025.
• Demonstrated ability to work collaboratively within a small team environment;
• Demonstrated knowledge of, and ability to access a range of community resources and professional services for clients;
• Demonstrated ability to work effectively with a culturally diverse group;
• Demonstrated ability to work through challenges in systematic and creative ways;
• Demonstrated ability to work autonomously with a high degree of initiative and attention to detail;
• Demonstrated ability and confidence to actively promote services to build client base is highly desirable;
• Excellent communication skills, both written and verbal;
• Proficient in the use of computer software: Word, Excel, Internet, email and client data bases;
• Demonstrated commitment to the ‘Purpose and Principles’ of Annecto – the people network;
• A current valid Australian driver’s license.

What would be great to have?

• Experience using Client Management Systems such as Techone, Alayacare
• An understanding of the ageing process and its cultural impact;
• An ability to speak a community language/s.

Applicants must submit a resume and cover letter outlining relevant skills, experience, qualifications and motivation for applying for the position.

Please contact Beth Wurcker, Operations Manager-Capital and QLD Regions on 0481 603 480 or beth.wurcker@annecto.org.au if you would like more information about this role or Annecto.

• You must have evidence of your eligibility to work in Australia.
• Covid 19 Immunisation 
• Aboriginal and Torres Strait Island peoples are highly encouraged to apply.
• Annecto is a child safe and equal employment opportunity employer. All employees are required to hold a current Working with Vulnerable People card and DWES Check (if applicable) and Disqualified Carer check (if applicable), where necessary and abide by our Child Safe Policy and Code of Conduct.
• People living with disability are highly encouraged to apply.